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星评-服务满意度评价表

    养老机构服务满意度评价表 - DB4201/T 631—2020 /* 移除了全局选择器 *,添加了表单容器作用域 */ .elderly-care-form-container { background: linear-gradient(135deg, #f0f7ff 0%, #e6f2ff 100%); color: #333; line-height: 1.6; padding: 20px; } .elderly-care-form-container .container { max-width: 1200px; margin: 0 auto; } .elderly-care-form-container header { text-align: center; margin-bottom: 30px; padding: 25px; background: linear-gradient(to right, #1e6bb8, #2a87e0); border-radius: 15px; color: white; box-shadow: 0 8px 20px rgba(30, 107, 184, 0.3); } .elderly-care-form-container header h1 { font-size: 2.2rem; margin-bottom: 10px; font-weight: 700; } .elderly-care-form-container header p { font-size: 1.2rem; opacity: 0.9; max-width: 800px; margin: 0 auto; } .elderly-care-form-container .form-container { display: grid; grid-template-columns: 1fr 350px; gap: 25px; } .elderly-care-form-container .form-card { background: white; border-radius: 15px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.08); padding: 30px; margin-bottom: 25px; border: 1px solid #e1e5eb; } .elderly-care-form-container .section-title { color: #1e6bb8; border-bottom: 2px solid #4a90e2; padding-bottom: 15px; margin-top: 0; margin-bottom: 25px; font-size: 1.6rem; display: flex; align-items: center; gap: 12px; } .elderly-care-form-container .section-title i { font-size: 1.4rem; } .elderly-care-form-container .form-row { display: flex; flex-wrap: wrap; margin: 0 -10px 20px; } .elderly-care-form-container .form-col { flex: 1; min-width: 250px; padding: 0 10px; margin-bottom: 20px; } .elderly-care-form-container .input-group { margin-bottom: 20px; } .elderly-care-form-container .input-label { display: block; font-weight: 600; margin-bottom: 10px; color: #2d3748; font-size: 16px; } .elderly-care-form-container .input-label .weight { color: #e53e3e; font-weight: 700; margin-left: 8px; } .elderly-care-form-container .input-field { width: 100%; padding: 14px 16px; border: 1px solid #d1d5db; border-radius: 10px; font-size: 16px; transition: all 0.3s ease; } .elderly-care-form-container .input-field:focus { border-color: #4a90e2; outline: none; box-shadow: 0 0 0 3px rgba(74, 144, 226, 0.2); } .elderly-care-form-container .rating-description { color: #4a5568; margin-bottom: 15px; font-size: 15px; line-height: 1.5; background: #f8fafc; padding: 12px 15px; border-radius: 8px; border-left: 3px solid #4a90e2; } .elderly-care-form-container .rating-grid { display: grid; grid-template-columns: repeat(5, 1fr); gap: 12px; } .elderly-care-form-container .rating-input { display: none; } .elderly-care-form-container .rating-label { display: block; padding: 15px 5px; background: #fff; border: 2px solid #e2e8f0; border-radius: 10px; cursor: pointer; transition: all 0.3s ease; height: 100%; } .elderly-care-form-container .rating-label:hover { background: #ebf8ff; border-color: #90cdf4; transform: translateY(-3px); } .elderly-care-form-container .rating-input:checked + .rating-label { background: #ebf8ff; border-color: #4299e1; box-shadow: 0 5px 15px rgba(66, 153, 225, 0.2); transform: translateY(-3px); } .elderly-care-form-container .rating-score { display: block; font-size: 20px; font-weight: 700; color: #2d3748; margin-bottom: 5px; } .elderly-care-form-container .rating-level { display: block; font-size: 14px; font-weight: 600; } /* 满意度级别颜色 */ .elderly-care-form-container .rating-option:nth-child(1) .rating-level { color: #38a169; } /* 非常满意 */ .elderly-care-form-container .rating-option:nth-child(2) .rating-level { color: #38a169; } .elderly-care-form-container .rating-option:nth-child(3) .rating-level { color: #68d391; } /* 比较满意 */ .elderly-care-form-container .rating-option:nth-child(4) .rating-level { color: #68d391; } .elderly-care-form-container .rating-option:nth-child(5) .rating-level { color: #ecc94b; } /* 一般 */ .elderly-care-form-container .rating-option:nth-child(6) .rating-level { color: #ecc94b; } .elderly-care-form-container .rating-option:nth-child(7) .rating-level { color: #ed8936; } /* 不太满意 */ .elderly-care-form-container .rating-option:nth-child(8) .rating-level { color: #ed8936; } .elderly-care-form-container .rating-option:nth-child(9) .rating-level { color: #e53e3e; } /* 非常不满意 */ .elderly-care-form-container .rating-option:nth-child(10) .rating-level { color: #e53e3e; } .elderly-care-form-container .total-card { background: linear-gradient(135deg, #1e6bb8 0%, #2a87e0 100%); color: white; padding: 25px; border-radius: 15px; text-align: center; box-shadow: 0 10px 30px rgba(30, 107, 184, 0.3); margin-top: 20px; } .elderly-care-form-container .total-card h3 { font-size: 1.4rem; margin-bottom: 15px; display: flex; align-items: center; justify-content: center; gap: 10px; } .elderly-care-form-container .total-score { font-size: 3.5rem; font-weight: 800; margin: 15px 0; text-shadow: 0 2px 10px rgba(0, 0, 0, 0.2); } .elderly-care-form-container .score-description { font-size: 1.1rem; opacity: 0.9; } .elderly-care-form-container .info-card { background: #f0f7ff; border-radius: 15px; padding: 25px; margin-bottom: 25px; border: 1px solid #c2d8f0; } .elderly-care-form-container .info-title { color: #1e6bb8; margin-top: 0; margin-bottom: 20px; font-size: 1.4rem; display: flex; align-items: center; gap: 10px; } .elderly-care-form-container .info-content { color: #4a5568; line-height: 1.7; } .elderly-care-form-container .info-content ul { padding-left: 25px; margin: 15px 0; } .elderly-care-form-container .info-content li { margin-bottom: 10px; position: relative; padding-left: 25px; } .elderly-care-form-container .info-content li:before { content: "•"; color: #1e6bb8; font-weight: bold; position: absolute; left: 0; top: 0; font-size: 1.2rem; } .elderly-care-form-container .info-content strong { color: #2d3748; } .elderly-care-form-container .submit-btn { display: block; width: 100%; background: linear-gradient(to right, #1e6bb8, #2a87e0); color: white; border: none; padding: 18px; border-radius: 12px; font-size: 18px; font-weight: 600; cursor: pointer; transition: all 0.3s ease; box-shadow: 0 5px 15px rgba(30, 107, 184, 0.3); } .elderly-care-form-container .submit-btn:hover { background: linear-gradient(to right, #155093, #1e6bb8); transform: translateY(-3px); box-shadow: 0 8px 20px rgba(30, 107, 184, 0.4); } .elderly-care-form-container .submit-btn i { margin-right: 10px; } .elderly-care-form-container .footer { text-align: center; margin-top: 30px; color: #4a5568; font-size: 14px; padding: 20px 0; } @media (max-width: 900px) { .elderly-care-form-container .form-container { grid-template-columns: 1fr; } .elderly-care-form-container .rating-grid { grid-template-columns: repeat(2, 1fr); } } @media (max-width: 600px) { .elderly-care-form-container .rating-grid { grid-template-columns: 1fr; } .elderly-care-form-container header h1 { font-size: 1.8rem; } .elderly-care-form-container .section-title { font-size: 1.4rem; } .elderly-care-form-container .total-score { font-size: 2.8rem; } }

    养老机构服务满意度评价表

    依据 DB4201/T 631—2020 标准制定

    基本信息

    服务人员评价

    您对该设施服务人员服务态度的综合评价
    您对该设施服务人员专业技能掌握程度的综合评价
    您对该设施服务人员配备比例的综合评价

    设施设备评价

    您对该设施提供活动场所、环境及无障碍设施的综合评价
    您对该设施的安全标识、急救设施及紧急呼叫系统设置的综合评价
    您对该设施提供医疗康复、健身文娱器械及用具的综合评价

    卫生环境评价

    您对该设施提供环境、居室及设施清洁消毒的综合评价

    服务效能评价

    您对该设施提供的服务在多大程度上解决您的问题的综合评价
    您对该设施提供的服务在多大程度上满足您的需求的综合评价

    价格评价

    您对该设施入住收费价格的总体评价

    补充意见

    document.addEventListener('DOMContentLoaded', function() { // 所有评分项的权重 const weights = { 'service-attitude': 0.07, 'skill-level': 0.07, 'staff-allocation': 0.07, 'living-facilities': 0.07, 'safety-facilities': 0.07, 'service-facilities': 0.07, 'cleanliness': 0.08, 'service-effect': 0.20, 'service-demand': 0.20, 'fee-evaluation': 0.10 }; // 评分描述 const scoreDescriptions = { 10: "非常满意", 9: "非常满意", 8: "比较满意", 7: "比较满意", 6: "一般", 5: "一般", 4: "不太满意", 3: "不太满意", 2: "非常不满意", 1: "非常不满意" }; // 获取总分元素 const totalScoreElement = document.getElementById('total-score'); const scoreDescriptionElement = document.getElementById('score-description'); // 为所有评分选项添加事件监听 document.querySelectorAll('.elderly-care-form-container .rating-input').forEach(input => { input.addEventListener('change', calculateTotalScore); }); // 计算总分的函数 function calculateTotalScore() { let total = 0; // 计算每个评分项的加权分 for (const field in weights) { const selected = document.querySelector(`.elderly-care-form-container input[name="${field}"]:checked`); if (selected) { const score = parseFloat(selected.value); total += score * weights[field]; } } // 更新总分显示 totalScoreElement.textContent = total.toFixed(2); // 更新评分描述 if (total === 0) { scoreDescriptionElement.textContent = "请完成评价后查看结果"; } else { let description = "评价结果:"; if (total >= 9.0) description += "非常满意"; else if (total >= 7.0) description += "比较满意"; else if (total >= 5.0) description += "一般"; else if (total >= 3.0) description += "不太满意"; else description += "非常不满意"; scoreDescriptionElement.textContent = description; } } // 初始设置当前日期 const today = new Date(); const formattedDate = `${today.getFullYear()}-${String(today.getMonth() + 1).padStart(2, '0')}-${String(today.getDate()).padStart(2, '0')}`; document.getElementById('evaluation-date').value = formattedDate; // 表单提交处理 document.querySelector('.elderly-care-form-container .submit-btn').addEventListener('click', function() { // 检查是否所有评价项都已填写 let allRated = true; for (const field in weights) { const selected = document.querySelector(`.elderly-care-form-container input[name="${field}"]:checked`); if (!selected) { allRated = false; break; } } if (allRated) { // 这里可以添加表单提交逻辑 alert('评价提交成功!感谢您的反馈!'); } else { alert('请完成所有评价项后再提交!'); } }); // 模拟初始评分 setTimeout(() => { // 设置一些初始评分 document.querySelector('.elderly-care-form-container input[name="service-attitude"][value="8"]').checked = true; document.querySelector('.elderly-care-form-container input[name="skill-level"][value="9"]').checked = true; document.querySelector('.elderly-care-form-container input[name="staff-allocation"][value="7"]').checked = true; document.querySelector('.elderly-care-form-container input[name="living-facilities"][value="8"]').checked = true; document.querySelector('.elderly-care-form-container input[name="safety-facilities"][value="9"]').checked = true; document.querySelector('.elderly-care-form-container input[name="service-facilities"][value="7"]').checked = true; document.querySelector('.elderly-care-form-container input[name="cleanliness"][value="8"]').checked = true; document.querySelector('.elderly-care-form-container input[name="service-effect"][value="8"]').checked = true; document.querySelector('.elderly-care-form-container input[name="service-demand"][value="9"]').checked = true; document.querySelector('.elderly-care-form-container input[name="fee-evaluation"][value="7"]').checked = true; // 计算初始总分 calculateTotalScore(); }, 500); });

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